UFD NATURGY
Through the Microsoft Power Platform and Microsoft Teams implementation, UFD –Naturgy Group, the third electricity distribution operator in Spain, has improved its work processes in an integrated and collaborative way, in addition to saving it’s agents time management.
“We’ve used Power Platform integrated with Teams, creating an app ecosystem that has innate integration. Thanks to the low code approach we have been able to have shorter delivery times than usual and without the need to have custom developments”
David Fiteni, Head of the Services and Customer Service Platform