Privacy Policy

In accordance with the principles of lawfulness, fairness, and transparency, we make this Privacy Policy available to you.

Who is the Data Controller?

Company: INFOAVAN SOLUCIONES, S.L.
Tax ID: B83963066
Registered Office: C/ Montearagón, 7-9-11, 3rd Floor, Office 1. 28033 Madrid
Email: dspo@infoavan.com
Phone: 90 210 40 63, 91 721 68 53

DPO Data (Data Protection Officer): GRUPO ADAPTALIA – LEGAL FORMATIVO S.L.
C/ Julián Camarillo, 26, 4th floor, 28037 Madrid
91 553 34 08

For what purpose do we process your personal data?

At Infoavan Soluciones S.L., depending on the category of the data subject involved, we process the information provided for the following purposes:

How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered, as well as to meet any liabilities that may arise from it and any other legal requirements

What is the legal basis for processing your data?

The legal basis for processing your personal data, depending on the category of the data subject involved, may be:

The data we request is adequate, relevant, and strictly necessary; you are under no obligation to provide it, but failure to communicate such data may affect the purpose of the service or the possibility of providing it.

How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered, as well as to meet any liabilities that may arise from it and any other legal requirements

To which recipients will your data be communicated?

INFOAVAN SOLUCIONES, S.L. will not communicate your data to any third party, unless expressly informed.

Additionally, we inform you that certain data, by virtue of current regulations or the contractual relationship with INFOAVAN SOLUCIONES, S.L., may be communicated to:

  • Banks and financial institutions for the collection of contracted services and/or purchased products.
    Public administrations with competence in the sectors of activity of INFOAVAN SOLUCIONES, S.L., when so established by current regulations.
  • Public administrations with competence in the sectors of activity of INFOAVAN SOLUCIONES, S.L., when so established by current regulations.

Are international data transfers carried out?

The Organization may carry out international transfers of data derived from the acceptance of cookies from this Website:

Google LLC and Google Ireland Limited transfer data to the United States based on the user’s consent when accepting cookies.

By accepting cookies from these entities, the user consents to their personal data, which may be collected through the loading and reading of cookies, being transferred to the United States, a country that offers a level of protection comparable to Europe since July 10, 2023, following the approval of the EU-US Data Privacy Framework.

If the user does not consent to this international transfer of data to the United States, they must reject these cookies, in which case the functionalities or services offered with these cookies will not be provided or obtained.

You can inform yourself about transfers to third countries that, where appropriate, are carried out by the third parties identified in the cookies policy in their corresponding policies.

What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, where appropriate, are:

  • Right to request access to personal data relating to the data subject.
  • Right to rectification or erasure (Right to be forgotten).
  • Right to object.
    Right to request the restriction of processing.
  • Right to data portability.

  • Right not to be subject to decisions based solely on automated data processing.

Owners of the personal data obtained may exercise their data protection rights by sending a written communication to the registered office of INFOAVAN SOLUCIONES, S.L. or to the email address dpo@infoavan.com.

Models, forms, and more information about your rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency, hereinafter AEPD, www.aepd.es.

Can I withdraw my consent?

You have the possibility and the right to withdraw your consent for any specific purpose granted at the time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Where can I lodge a complaint if I believe my data is not being processed correctly?

If any data subject considers that their data is not being processed correctly by Infoavan Soluciones, they may direct their complaints to the email social@infoavan.com or to the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.aepd.es.

Security and updating of your personal data

With the aim of safeguarding the security of your personal data, we inform you that Infoavan Soluciones has adopted all necessary technical and organizational measures to guarantee the security of the personal data provided. All this is to prevent its alteration, loss, and/or unauthorized processing or access, as required by regulations, although absolute security does not exist.

It is important that, so we can keep your personal data up to date, you inform us whenever there is a modification to it.

Confidentiality

Infoavan Soluciones informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in legally provided cases, or unless the data subject has expressly authorized us.